How this works

This page is the how. The why is Why it works this way.

Every way in, step by step: what you do, what you should see, and where it can stop. One word first — on venuew, a business (a shop, a studio, a paper) is called a professional.

Closed beta. A new account needs an invite. If you already have an account, you can always sign in.

Everyone

Getting in

Everything else on this page starts from the end of this.

  1. Open the invite link you were sent.

    You land on the sign-in page, under You’re invited.

    If you typed venuew.com insteadThe front page can’t let you in — it only lets you ask for an invite. Use the link.

  2. Enter your email address or phone number.

    A six-digit code arrives by email or text, whichever you gave.

    Personal or professionalThe same page asks what kind of account this is. Just you: Personal. A business signing up for itself: Professional — see A business on its own.

    You’ll stop here ifthe invite is used up or expired, or you’ve tried too many times in a row — wait a minute and try again. A new code takes a few seconds before you can ask for another.

  3. Type the code.

    You’re signed in.

  4. Choose your name and handle.

    One short screen: a photo if you like, your name, your handle, and the terms. Until you choose a handle, venuew brings you back here.

  5. You’re in.

    Your feed. If it’s just you, you’re done.

Just you

Nothing more to set up

Getting in is the whole path: one profile, one handle. To bring someone else in, open Invite to beta from the account menu and send them your link.

Business

A business on its own

For a business that signs up for itself, with no person behind it. Follow Getting in, choose Professional, and use the business’s own email or phone. The account is the business — there’s no personal profile on it and nobody else to post as.

This can’t be reversedA business account can’t claim another business — only a person can. If you want yourself and your business on one account, sign up as a person first, then add your business.

Add

Adding your business

You’re in as yourself, and your business isn’t on venuew yet. You add it to your own account — no second signup, no codes.

  1. Finish Getting in, handle and all.

  2. Open New professional from the account menu.

    A short form for the business.

    Bring a second email or phoneThe business needs its own — the form won’t take the one you sign in with. It’s how the business could sign in by itself if you ever release it.

    Your seat decides how manyFree is just you. Regular adds one professional; Resident adds several. None of this is enforced yet — see Not switched on yet.

  3. Post as either.

    Switch under Viewing as in the account menu, the way you’d pick a From address in email.

Claim

Claiming your business

For a business that already signed up on its own (see A business on its own) and now belongs with you. To prove it’s yours, two codes go out: one to you, one to the business.

Is this the right one?Claiming only works for a business that’s already here. If yours isn’t, there’s nothing to claim — add it instead, and it’s yours from the first minute.

While the beta is closedYou and the business each needed an invite to sign up. The claim itself needs no invite.

  1. Sign in as yourself, with your handle set.

    Two reasons it won’t startViewing as a business, you’re sent back to the feed — only a person can claim. Without a handle, you’re sent to your profile to finish.

  2. Open Claim a professional from the account menu.

    A field for the business’s handle.

    Checked before anything is sentThe same seat rule as adding a business. If your seat has no room, you’ll see why and a link to Seats, and no codes go out. Not enforced yet.

  3. Enter the business’s @handle and send.

    Two codes go out at once — one to your email or phone, one to the business’s.

    The part people get wrongYou need to be able to read both. If the business’s email goes somewhere you can’t reach, the claim can’t finish. Check before you start.

  4. Enter both codes.

    Two boxes, Your code and Their code, each showing where its code was sent.

    Fifteen minutesA claim expires fifteen minutes after it starts. Starting a new one cancels the old one.

  5. Done — the business is on your account.

    Post as yourself or as the business, under Viewing as.

If it says no

That handle is a personal account.
Only a business can be claimed, not a person.
No professional account with that handle.
Nothing is here under that handle. Check the spelling.
That business is already linked to a personal account.
Someone has claimed it already.
That professional is already on this account.
You claimed it before. Nothing to do.
Both accounts need an email or phone on file.
One side has nowhere to send a code, so there’s no way to prove it.

Group

Joining a group

A group’s request link lets you ask to join it. It isn’t a signup — you need an account first, and you see nothing in the group until the person who keeps it lets you in.

An invite link
Gets you onto venuew. It creates your account.
A request link
Asks to join one group. You need an account already.

Not switched on yet

What you’ll find missing

Seats shows the plans and what each includes, but nobody can pay yet — checkout isn’t open. Everyone is on Free unless we’ve covered it for them.

The seat limits on adding and claiming a business wait for the same day. Until checkout opens, extra professionals keep working.

Sign in